Privacy Policy

Last updated: November 27, 2024 (Updated terms related to the release of the MailTime AI feature)

At MailTime, we take your privacy seriously. Please read this Privacy Policy to learn how we treat your personal information. By using or accessing our Services in any manner, you acknowledge that you accept the practices and policies outlined below, and you hereby consent that we will collect, use and share your information as described in this Privacy Policy.

Remember that your use of MailTime Services is at all times subject to our Terms of Use, which incorporates this Privacy Policy. Any terms we use in this Policy without defining them have the definitions given to them in the Terms of Use.

You may print a copy of this Privacy Policy by clicking here. If you have a disability, you may access this Privacy Policy in an alternative format by contacting privacy@mailtime.com.

If you are a resident of the European Union (“EU”), United Kingdom, Lichtenstein, Norway, or Iceland, you may have additional rights under the EU General Data Protection Regulation (the “GDPR”) with respect to your Personal Data. Please refer to our GDPR Privacy Notice for EU Residents for more details.

What this Privacy Policy Covers

This Privacy Policy covers how we treat Personal Data that we gather when you access or use our Services, including without limitation the following products and services.

  • MailTime App: MailTime App is an open and mobile messenger built with email technology, available in iOS and Android and can be downloaded from the Apple App Store and Google Play Store. For more information, please refer to https://mailtime.com/.
  • Measurable AI Product (“MAI Product”): MAI Product is an enterprise facing database and platform available at https://measurable.ai/, which provides alternative data (that doesn’t include any Personal Data) to enable its subscribers to use, review, analyze such data to gain consumer/business insights, optimize marketing efficiency, and visualize market/industry trends.

“Personal Data” means any information that identifies or relates to a particular individual and also includes information referred to as “personally identifiable information” or “personal information” under applicable data privacy laws, rules or regulations. This Privacy Policy does not cover the practices of companies we don’t own or control or people we don’t manage.

Categories of Personal Data We Collect

Sources of Personal Data

We collect Personal Data about you from the following categories of sources:

  • “You”

    • When you provide such information directly to us. For example, when you register for the Services, we may require you to provide certain information, such as contact information (e.g. your name, username, and email address).
    • When you connect your email accounts with third party email service providers to the MailTime App.
    • When Personal Data about you is automatically collected in connection with your use of our Services.

  • “Third Parties”

    • Third parties that provide us with Personal Data about you including email service providers and service providers who assist with customer support.

Categories of Personal Data

The chart below details the categories of Personal Data that we collect:

1. Category of Personal Data 2. Personal Data We Collect 3. Source(s) of Personal Data 4. Categories of Third Parties With Whom We Share this Personal Data for a Business Purpose:
Personal identifiers - Name
- Username
- Email Address
- IP Address		 IP Address Service Providers
Commercial information - Products or services purchased
- Other purchasing histories		 You Service Providers

In addition to the categories above, we also collect information from email accounts you connect with our app and through cookies.

Information Collected from Connected Email Accounts

To use the services of MailTime App, you need to connect your email accounts. With your permission, you authorize us to access and process email messages in your Connected Email Accounts in order to provide the MailTime App Services to you. We may collect Personal Data including but not limited to your name, email address, third-party account credentials, IP address, and content of emails.

Information Collected Automatically

The Services use cookies and similar technologies to recognize your web browser and analyze trends. We may use the following types of cookies:

  • Essential Cookies: Required for providing requested features or services.
  • Performance/Analytical Cookies: Allow us to understand how visitors use our Services.

How We Use Your Personal Data

We process Personal Data to operate, improve, understand, and personalize our Services. We use Personal Data for the following purposes:

  • To communicate with you about the Services, including announcements, updates, or offers.
  • To provide support and assistance for our Services.
  • To personalize website content based on preferences.
  • To protect against fraud and maintain the safety and integrity of our Services.

How We Share Your Personal Data

We disclose your Personal Data to service providers for the following business purposes:

  • Auditing related to current transactions.
  • Detecting security incidents.
  • Providing customer support.
  • Research for technological development.

Data Security and Retention

We seek to protect your Personal Data from unauthorized access and use through various measures. Personal Data is retained for as long as necessary to provide Services or comply with legal obligations.

Personal Data of Children

We do not knowingly collect or solicit Personal Data about children under 16 years of age. If we learn we have collected Personal Data from a child under 16 years of age, we will delete that information as quickly as possible.

California Resident Rights

California residents have certain rights, including the right to request information about our collection and use of their Personal Data.

Contact Information

If you have any questions about this Privacy Policy, feel free to contact us at: